The Key to Managing Keys.

5 Steps to Developing an Effective Access Control Program

Author - Randy Neely

In The Key to Keys we review methodologies and protocols for issuing, tracking, retrieving and mitigating the loss of critical building/facility hard keys and access cards. All facilities employ personnel or contractors that are entrusted with accessing many, if not all, parts of the building; i.e. janitors, security officers, engineers, leasing staff, property/facility managers, just to name a few. The process for accounting for keys is age old as is the risk of keys becoming lost or misplaced. Not too long ago the answer to lost keys was “cutting” new ones; today, most facility owners/managers move quickly to rekey, ensuring the safety and security of the property’s employees, tenants and guests. We explore some of those processes and new technologies that keep our facilities more secure.

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...a must for all property managers...

- BOMA RPA

...told with both humor and passion.

- JOHN S

...increases safety and security of any building...

- ALAN

Overview of The Key to Keys

In The Key to Keys we review methodologies and protocols for issuing, tracking, retrieving and mitigating the loss of critical building/facility hard keys and access cards.

Chapter One

Sample Chapter
Why This Book? Who Cares?

Not too long ago the answer to lost keys was “cutting” new ones. Today, given heightened levels of security and awareness, most facility owners/managers move quickly to rekey.

Chapter Two

Sample Chapter
Core Goals of a Key Control Program

Building key controls for a structure that has four exterior doors and is used for storing low cost packing materials would be considered Low Risk. In comparison, a building that is used 24 hours per day, 7 days per week, as living quarters for people, would clearly be High Risk.

Chapter Three

Sample Chapter
Evolution of Key Control Programs

...remember gas stations chaining the bathroom key to a huge, heavy tool, to ensure no one walked off with it; it usually worked.

Chapter Four

Sample Chapter
True Stories
 

...a Property Manager for an international commercial real estate company that owned the building. I can’t repeat what she said after I told her a set of master keys were missing. We agreed to meet at the building right away.

Chapter Five

Sample Chapter
Other Headlines Worth Pondering

Rio officials did not seem to be very well-prepared, apparently losing the keys to one of the Olympic Stadium’s two gates.

Chapter Six

Sample Chapter
Macro View of Users (Snap Shot of User Silos)

...will put into perspective for you how critical it is for the entire industry to recognize the risk associated with master key loss. It’s time to stop the hush, hush.

Chapter Seven

Sample Chapter
Components of a Successful Key Control Program

Courts have been clear that these owners, managers, contractors, service providers, etc., have a duty to the safety and security of their guests, employees, visitors and anyone else that happens upon their property.

Chapter Eight

Sample Chapter
Inventing the Solution

...here's how the rubber hit the road. This is the solution I was drawing on a piece of paper in 1987, but the technology didn’t exist. I wanted to create something that was preemptive, something that would prevent my security officers from losing their keys in the first place.

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About The Author

With more than 40 years of experience in the security and property management industries,

Randy Neely
Randy Neely Randy Neely
Randy Neely is the Founder of Tether Technologies, Inc. With more than 40 years of experience in the security and property management industries, Randy saw a glaring need for a key control program, driving him to develop the idea for Tether Technologies' ekt® (electronic key tether). Randy was president and CEO of Northwest Protective Service, a regional security company in the Pacific Northwest. Previously, he was regional vice president of a ABM Security Services for 21 years. Randy also managed residential and high-rise properties in Southern California and worked in security for the hospitality industry. Randy is the past president of the Washington State Security Council.

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